Overview
Fireflies.ai automatically joins or records your meetings to capture high-accuracy transcripts, AI-generated summaries, speaker insights, and action items. It centralizes conversations in a searchable workspace and connects them to CRMs, project tools, and other apps so teams can revisit decisions and automate follow-up work.
Pricing
Free
- Free plan includes up to around 800 transcription minutes, basic AI summaries, search, limited meeting storage (e.g., 3 meetings at once), and basic integrations.
- Best for individuals or small teams testing the assistant or using it for occasional high-value meetings.
Pro
- Pro plan starts at about 10–18 USD per user per month (10 USD/month billed annually, up to 18 USD/month billed monthly depending on source and region).
- Includes ~8,000 transcription minutes, advanced AI summaries, topic tracking, custom vocabulary, CRM integrations (Salesforce, HubSpot on some tiers), and advanced search filters.
Business & Enterprise
- Business plans start around 19–29 USD per user per month billed annually and add shared workspaces, more integrations, API access, analytics, and broader collaboration features.
- Enterprise plans go up to about 39 USD per user per month and include HIPAA compliance, enhanced security, admin controls, audit logs, and dedicated support; some AI add-ons are priced separately.
Key Features
- Automatic recording & transcription – Join meetings via bot, auto-join, or upload recordings; transcribes audio with ~95%+ accuracy and supports 100+ languages.
- AI-generated summaries & action items – Produces concise summaries, bullet notes, and follow-up tasks customized via more than 100 AI apps/templates.
- Searchable meeting knowledge base – Stores transcripts and recordings in a central workspace with semantic search, topic tracking, and speaker filters.
- CRM & workflow integrations – Syncs notes, tasks, and call data to tools like Salesforce, HubSpot, Slack, Asana, and other business apps.
- AI teammate capabilities – Functions as an “AI teammate” that can answer questions about past meetings, draft follow-up emails, and generate social posts or documentation.
Best Use Cases
- Sales & customer success teams – Automatically logging call notes, tasks, and CRM updates from customer conversations.
- Product & engineering teams – Capturing decisions, requirements, and action items from standups, sprint reviews, and roadmap meetings.
- Agencies & consultancies – Keeping detailed records of client calls, deliverables, and expectations for multiple accounts.
- Executives & cross-functional leads – Searching across many meetings to recall commitments, context, and stakeholder feedback.
- Remote and hybrid teams – Reducing note-taking burden and ensuring absent teammates can catch up via transcripts and summaries.
Pros
- ✅ Highly accurate transcription at scale – 95%+ transcription accuracy in minutes, with support for 100+ languages and video capture.
- ✅ Powerful AI summaries and workflows – Customizable AI apps generate tailored notes, tasks, and follow-ups from the same transcript.
- ✅ Deep integrations & shared workspace – Business and Enterprise plans provide strong collaboration and CRM/project tool integrations.
- ✅ Mature, battle-tested product – Founded in 2016 and used by 16M+ people and 300,000+ organizations, with a clear focus on meeting productivity.
Cons
- ❌ AI features limited on Free – Core AI summaries, unlimited storage, and advanced integrations require Pro or higher plans.
- ❌ Costs can stack for large teams – 10–39 USD/user/month tiers add up quickly across big organizations, especially with AI add-ons.
- ❌ Bot presence can feel intrusive – Some teams dislike visible bot participants and prefer native platform recorders.
Official Website
Fireflies.ai – Official AI meeting assistant: https://fireflies.ai
Release Date: Fireflies.ai was founded in 2016 by Krish Ramineni and Sam Udotong and launched its AI notetaker product around 2020, evolving into a broader AI “teammate” for meeting knowledge by the mid‑2020s.
Last Updated: December 2025