Overview
Lindy AI is a no-code AI agent platform that lets businesses create autonomous workflows for email, CRM, customer support, and back-office operations without writing code. Launched as a workflow-focused agent builder, it combines large language models with triggers, actions, and app integrations to automate repetitive tasks across tools like Gmail, Slack, and HubSpot.
Pricing
Free (0$/month)
- 400 monthly credits for basic tasks.
- Up to 1M characters in the knowledge base for FAQs and documentation.
- Core agent builder and workflow automation features.
Pro (≈$49.99/month)
- 5,000+ monthly credits for higher-volume automations.
- Larger knowledge base (up to tens of millions of characters) and premium actions.
- Access to more advanced workflows, including phone call basics and richer integrations.
Business (≈$299.99/month)
- 30,000+ monthly credits for teams running many parallel workflows.
- Priority support and higher limits for tasks, knowledge, and integrations.
- Designed for companies standardizing on Lindy for cross-department automation.
Key Features
No-Code Agent Builder – Visual flow editor to design multi-step agents using triggers, conditions, and actions.
Deep Integrations – Connects with hundreds of business apps (Gmail, Slack, HubSpot, Salesforce, and more) to move data and trigger actions across tools.
Credit-Based Automation – Flexible usage model where each task or action consumes credits, keeping costs predictable as workflows scale.
Multi-Channel Support – Deploy agents over email, chat, voice, and internal tools to handle tasks wherever they originate.
Monitoring & Controls – Track task success, latency, and credit usage, with approvals for high-risk actions like outbound email or CRM updates.
Best Use Cases
Sales & CRM Automation – Lead enrichment, follow-up sequences, and automatic CRM field updates in tools like Salesforce and HubSpot.
Customer Support Workflows – Auto-reply to common tickets, escalate edge cases, and sync notes across support and communication platforms.
Email & Inbox Management – Read, triage, and respond to emails, plus trigger downstream workflows based on message content.
Internal Operations – Automate data entry, reporting, and internal notifications across apps using “if-this, then-that” style flows.
Voice & Meeting Automation – Build voice agents to handle calls or meeting-related tasks like scheduling and follow-ups.
Pros
✅ Powerful no-code workflows – Lets non-developers design sophisticated multi-step automations.
✅ Rich integration ecosystem – Connects to hundreds of apps so agents can act across your full stack.
✅ Scales from free to enterprise – Credit-based model and multiple tiers work for individuals and teams.
✅ Strong monitoring & controls – Visibility into workflow performance plus approvals for sensitive actions.
Cons
❌ Credit model can be complex – Estimating usage and costs requires some planning for larger deployments.
❌ Learning curve for advanced flows – Building optimal multi-app automations takes experimentation.
❌ Best value for “automation-heavy” teams – Light users may not fully leverage the platform’s depth.
Official Website
Lindy AI – Official site: https://www.lindy.ai
Last Updated: December 2025