Overview
Otter.ai is an AI meeting assistant that automatically joins your Zoom, Google Meet, or Microsoft Teams calls to record, transcribe, and summarize conversations in real time. It turns meetings into searchable notes with speaker labels, highlights, action items, and an AI Meeting Agent that can answer questions and help follow up after the call.
Pricing
Basic (Free)
- Free plan with up to 300 monthly transcription minutes and 30 minutes per conversation, plus basic AI chat and integrations.
- Suitable for individuals who want automatic notes for occasional meetings or classes.
Pro
- Pro plan at 8.33 USD per month per user (billed annually) or 16.99 USD monthly, with around 1,200 monthly minutes and longer meeting limits.
- Designed for professionals who rely on detailed meeting notes and summaries across multiple weekly calls.
Business & Enterprise
- Business plan at about 20 USD per user per month (billed annually) with 6,000 monthly minutes, advanced admin controls, and team workspaces.
- Enterprise plans are custom-priced, adding higher usage limits, advanced security, analytics, and organization-wide deployment.research.
Key Features
- Real-time transcription – Live transcripts with speaker identification, timestamps, and search, viewable by participants during the meeting.
- AI meeting summaries – Automatic summaries with key points, decisions, and action items generated shortly after each meeting.
- Otter Meeting Agent – Voice-activated AI agent that can join meetings, answer questions about past calls, and help schedule follow-ups and emails.
- Calendar & app integrations – Connects with calendars and tools like Zoom, Google Meet, Teams, Slack, and Salesforce.get.
- Collaboration & sharing – Shared notes, comments, highlights, and search across a team’s meeting history.
Best Use Cases
- Sales & customer calls – Capture discovery calls, demos, and renewal conversations with searchable notes and action items.research.
- Internal team meetings – Standups, planning sessions, and retros turned into clear summaries and task lists.
- Interviews & research – Record and analyze stakeholder interviews, user research sessions, and 1:1s.
- Education & lectures – Students and educators use Otter for lecture notes and study transcripts.research.
- Exec & cross-functional alignment – Keep leadership aligned by sharing summaries and highlights instead of full meeting replays.
Pros
- ✅ Strong transcription & summaries – High-quality ASR with live transcripts and useful automated meeting summaries.
- ✅ Deep meeting integrations – Smooth calendar sync and native integration with major conferencing platforms.
- ✅ Mature, battle-tested product – Founded in 2016, widely adopted across enterprises, education, and startups.
- ✅ Good value for heavy meeting users – Business plan offers generous minutes for teams with many weekly meetings.
Cons
- ❌ Minute-based limits – Monthly transcription caps and per-meeting limits can be restrictive and require plan upgrades.
- ❌ Enterprise pricing jump – Enterprise contracts can be significantly more expensive than Business for large deployments.
- ❌ Privacy & compliance concerns – As with any meeting recorder, organizations must manage consent, data retention, and compliance policies.
Official Website
Otter.ai – Official website and app: https://otter.ai
Release Date: 2016
Last Updated: December 2025