Overview
Superhuman AI lives inside Superhuman Mail (and the broader Superhuman Suite) to help you write, reply, summarize, and search email dramatically faster. It provides inline one-line summaries above threads, instant reply drafts in your personal tone, and Ask AI semantic search so you can manage a high-volume inbox with far less manual effort.
Pricing
Starter
- Starter plan is typically 30 USD per user per month, or 300 USD per user per year (≈25 USD/month on annual billing), and includes most core Superhuman AI features.
- Covers Split Inbox, Superhuman AI writing assistance, Instant Reply, Auto Summarize, read statuses, snippets, and basic team collaboration (shared conversations, team comments).
Business / Growth
- Business (sometimes labeled Growth) plans cost around 40–45 USD per user per month, or about 38 USD/month on annual billing.
- Add Ask AI (semantic inbox search and Q&A), Smart Send, recent opens feed, deeper CRM integrations (Salesforce, HubSpot, Pipedrive), more admin controls, and enhanced analytics.
Enterprise
- Enterprise plans use custom pricing and include everything in Business plus advanced security (SSO, SCIM), custom compliance, centralized administration, and dedicated customer success.
- Aimed at larger organizations that rely heavily on email for sales, support, and leadership workflows.
Key Features
- Write with AI & Instant Reply – Turn short prompts or bullet notes into full emails in your own writing style, cutting reply time in half.
- Auto Summarize – Adds a one-line (or brief bullet) summary above each thread so you can triage without reading every message in full.
- Ask AI (semantic inbox search) – Lets you ask questions about your inbox in natural language (e.g., “Show me all emails where the customer mentioned pricing concerns”), surfacing relevant threads instantly.
- Split Inbox & prioritization – Uses rules and AI to split your inbox into VIPs, internal, tools, newsletters, etc., so high-priority email appears first.
- Read statuses, snippets & team comments – Shows when emails are opened, offers reusable snippets, and allows internal comments on threads so teams can collaborate without forwarding.
Best Use Cases
- Executives & founders – Leaders handling hundreds of emails daily who need aggressive triage, prioritization, and AI drafting.
- Sales & customer success teams – Reps who rely on email for outreach and follow-up, using AI replies, snippets, and read statuses to optimize sequences.
- Operators & chiefs of staff – People coordinating many stakeholders where quick summaries and Ask AI queries over the inbox save hours each week.
- High-volume knowledge workers – Anyone whose job is email-heavy (legal, consulting, agencies) and who values keyboard-driven workflows.
- Teams wanting an AI-first email client – Organizations ready to standardize on a premium AI-focused email experience across roles.
Pros
- ✅ Exceptionally fast triage and reply – Split Inbox, Auto Summarize, and Instant Reply together can save several hours per week in high-volume inboxes.
- ✅ AI that matches your voice – Superhuman AI is tuned to mimic your tone and writing style, reducing the “robotic template” feel.
- ✅ Powerful semantic search (Ask AI) – Natural-language querying over your inbox makes it easy to find commitments and context across long email histories.
- ✅ Polished UX for power users – Keyboard shortcuts, minimal UI, and integrated docs/mail make it a true productivity suite rather than just another client.
Cons
- ❌ Premium price point – At 25–45+ USD/user/month, it is significantly more expensive than standard email clients and many AI add-ons.
- ❌ Works best if you fully switch to Superhuman – The biggest gains come when Superhuman is your primary mail app; mixing clients reduces benefits.
- ❌ AI mistakes still need oversight – Auto summaries and AI replies can occasionally misinterpret tone or nuance, so human review remains essential.
Official Website
Superhuman Mail & AI – Official productivity suite: https://superhuman.com
Release Date: Superhuman launched as a premium email client in the late 2010s; Superhuman AI features like Auto Summarize, Instant Reply, Write with AI, and Ask AI were rolled out and expanded between 2023–2025 as part of the Superhuman Suite.
Last Updated: December 2025